Industry Showcase - The Value of a Unified Communications Platform

  • June 08, 2021
  • 12:00 PM - 1:00 PM
  • Zoom Webinar
  • 310

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The Value of a Unified Communications Platform

Presented by Angela Kauffman,   Sr. Manager, Product & Strategic Alliances, Hillrom.

Information is critical for healthcare. Too often, however, too much information, especially from monitoring devices, overwhelms caregivers and IT managers with a deluge of unusable data.

The difficulty of transforming voluminous data into meaningful, actionable and sharable information is exacerbated by the increasing fragmentation of care across healthcare settings, which the ECRI Institute identified as a top 10 Patient Safety Concern for 2020.

The key question: What can hospitals do today to get the right information to the right people at the right time, when their decisions and actions will have the greatest impact on patients’ health? The first step is to recognize and begin to address the core problem – inefficient, erroneous, missed or delayed communications.

According to the Institute of Medicine, “Within any given hospital, many medical errors result because of a lack of effective data-sharing and teamwork among its health care professionals … studies indicate these errors are a systemic problem.” Such systemic failures require a systemic solution: A unified, patient-centric communications platform with easily expandable and interoperable components that:

  • Brings together data streams from multiple sources – including EHRs, patient monitoring systems, communication analytical tools and other medical devices – to give caregivers and IT managers quick and easy access to needed information. 
  • Delivers actionable information quickly and efficiently to the right caregivers in any location using connected nurse call, smartphones, tablets and other mobile devices. 
  • Engages and empowers patients and their families to enhance their hospital experiences. This webinar examines three critical elements to consider when building a unified communications platform – expanding interoperability to support cohesive, collaborative care communications; integrating alarms and alerts; and bringing the patient into the communications loop.

Register for this webinar to: understand the key components of a unified communications platform; learn how unified communications solve complex system problems; and review a clinical use case, bringing unified communications to life.  #AdvancingConnectedCare

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