In today's Diagnostic Imaging (DI) landscape, departments are grappling not only with paper requisitions but also with managing intakes from a variety of referral sources. The introduction of each referral source adds to staff workloads, and traditional methods like faxes still dominate the referral intake process. This has resulted in overwhelmed clerical staff, increased workloads for technologists and radiologists, and a host of additional issues such as data duplication, lost files, and missed appointments becoming commonplace.
We aim to provide valuable insights into transforming your DI department by leveraging process automation, AI and workflows. By implementing processing improvements and technology that seamlessly interoperate with your existing hospital operations and information systems you can navigate referrals through all departments, eliminate data duplication, and ensure swift and efficient processing.
Moreover, we will explore the integration of machine learning and AI capabilities into these processes, enabling the digitization of referrals with automated data capture. This not only verifies the completeness of a referral but also enhances the automation of protocoling, making the entire process more efficient.
Key Learnings:
- Process Automation is not handled by an eReferral system nor your Hospital Information System. What do we mean by Process Automation.
- How we can create efficiencies, and what it looks like to alleviate the current stress placed on your clerical and DI teams.
- What technology solutions look like to help solve these issues.
Presented by:
Jason Daly, one of Digital Health Canada’s 2022 Startup Innovator of the Year award winners, is a technology leader and innovator who has made a significant impact in the Canadian banking and healthcare sectors. Before his current role, Jason built and led the Intelligent Automation Centre of Excellence technology sector for a Big Five Canadian Bank where he built the RPA Centre of Excellence and automated 35+ business use cases across 14 lines of business saving the bank millions in operations costs annually. Jason is highly skilled in process automation and in AI toolsets leading the team to develop solutions in healthcare that focus on enhancing patient care via automation.
Karen Worlidge, having been with Halton Healthcare (3 sites Community Hospital Corporation) for over 35 years, first as a Radiographer for CT and Angiography, Karen transitioned to the world of DI Informatics and was a leader in bringing the organization from the analog to digital world. With extensive experience in DI / IT project implementations and workflow re-engineering using Lean concepts, Karen continues to challenge her colleagues to "think outside the box" and leverage software solutions to transform the environment to meet clinical needs.
Earn One Continuing Education Unit (CEU) for attending this webinar. Content from the webinar aligns with Core Health Informatics Topics: The Canadian Healthcare System, Information Technology, Analysis and Evaluation
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