Webinar Wednesday - AI Scribes: Findings from Ontario's Clinical Evaluation Study

In this webinar, attendees will learn from panelists about the findings and lessons learned of the recently-published AI scribe clinical evaluation report produced by Women's College Hospital Institute for Health System Solutions and Virtual Care (WIHV) on behalf of OntarioMD. OntarioMD led the initiative with 150 primary care clinicians over a three-month period to study how they use different AI scribes and what benefits they saw during the study. Clinicians used AI scribe tools to transcribe their conversations during patient encounters into accurate and complete SOAP notes. The clinicians saved time each week on administrative tasks. They also spent at least much less time on paperwork during clinic hours and after hours ("pyjama time") and they dramatically reduced their cognitive load during patient encounters. Clinicians could maintain face-to-face contact with patients, never looking at their computer screens until it was time to check the SOAP note for accuracy. Clinicians reported in addition to all the benefits of AI scribes that this important outcome is increasing the quality of patient visits and restoring their joy in medicine.

Presented by:

Christopher Sulway, OntarioMD

Christopher joined OntarioMD (OMD) in October 2022. Chris is recognized as a strong leader, strategist, and communicator. He was most recently a Special Advisor to the Office of the Deputy Premier and Minister of Health, and served the Honourable Sylvia Jones and the Honourable Christine Elliott. Christopher was responsible for the provincial Digital First for Health Strategy. Chris has over 20 years of clinical and management experience. Before working with the Ontario Ministry of Health, Chris spent eight years with the Toronto Central Local Health Integration Network (LHIN) where he was the Vice President, Quality, Performance & Accountability. Chris is a licensed physiotherapist in Ontario and has worked in management and as a clinician in Ontario hospitals and in a rehabilitation institute in Kuwait. He is a Certified Health Executive and member of the Canadian College of Health Leaders. Chris is also a lecturer for the Department of Physical Therapy, Faculty of Medicine, University of Toronto.

Dr. Onil Bhattacharyya, Women's College Hospital Institute for Health System Solutions and Virtual Care (WIHV) 

Dr. Onil Bhattacharyya is the Frigon Blau Chair in Family Medicine Research at Women’s College Hospital, and director of the Institute for Health Systems Solutions and Virtual Care. He is the lead for the Centre for Digital Health Evaluation and the co-chair of the Canadian Primary Care Research Network funded by CIHR. He practices family medicine and is an Associate Professor in the Department of Family and Community Medicine and the Institute of Health Policy, Management and Evaluation at the University of Toronto. He has been a Harkness Fellow in Health Care Policy at the Commonwealth Fund in New York City and a Takemi Fellow at the Harvard School of Public Health. 

Dr. Payal Agarwal, Grand River and St. Mary’s Hospitals 

Earn One Continuing Education Unit (CEU) for attending this webinar. Content from the webinar aligns with Core Health Informatics Topics: The Canadian Healthcare System, Information Technology, Analysis and Evaluation

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