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As Canada advances toward more integrated and AI-enabled health systems, physicians continue to experience electronic medical record (EMR) frustrations that impact patient care and workflow efficiency. This mixed method study explores what physicians truly need from their EMRs versus what they find unacceptable, through a provincial study and specialty-specific focus groups. By identifying priority functionalities and key design gaps, this work offers evidence-based insights to inform EMR redesign, interoperability initiatives, and physician-centred digital health strategies.
Presented by:
Mavis Jones, Manager, Policy, Evaluation & Corporate Performance
Mavis Jones has been with OntarioMD for ten years and leads a team that runs clinician-facing evaluations on digital health. Prior to that, she held roles in knowledge translation in government and charitable health sectors. She holds a PhD in politics and has completed post-docs in medical anthropology and sociology of science, with a focus on health technology policy.
Dannica Switzer, Rural Generalist
Dannica Switzer is a rural generalist working as a locum throughout Northern Ontario. She is involved with the OMA’s Rural Medicine Forum and District 9, and has been part of the OMA’s Advocacy Panel, now the Advocacy, Communications and Engagement Panel, from 2023-2026. Dannica is a strong advocate for Northern and Rural health.
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